I received one of the weirdest calls I have ever received from a domain registrar today. Today I received an inbound phone call from (310)394-6400. I figured I would pick it up since it was a local area code. It could either be a family member or a friend. It is the holidays and I am receiving a lot of phone calls and text messages about both Christmas and my birthday. I proceeded to answer the phone and a frantic woman started telling me about a domain name that was in my account.
She was more concerned about the domain name expiring then I was! At first I thought this was an inquiry about a particular domain, maybe she was interested in purchasing it. I threw that theory completely out of the window once she started to ramble on about the different pricing packages to renew the domain name. The numbers that were coming out of her mouth were both inflated and utterly ridiculous.
She stated renewal prices, business directory listings and a whole host of other things that just didn’t add up. I eventually asked her what company she was calling from and she stated she was calling from Enom. This is the first call I’ve ever received from Enom. I was a little dumbfounded at the timing of this call. I realize that the domain she was calling about expires on the 26th, but I just felt the timing was wrong. If I wanted to be called every time one of my domain names expires I would make sure to setup some sort of process with the respective registrar. This was obviously an attempt to upsell me on products and services that I am just not interested in.
It’s two days until my birthday and the last thing I want to think about are products and services which simply aren’t relevant to me or are overpriced. Today I’ve been relaxing. I slept in late and had the chance to reflect on an amazing night with friends. I popped open a bottle of red wine and am sipping from the glass as I type this blog entry. At the same time I am really thinking about what just happened with the woman who seemed to be extremely stressed pitching me on upsells. Towards the end of the conversation she mentioned that the Enom offices would be closing soon. She made it sound as if I couldn’t simply pop open my laptop and move forward with the $10 renewal service.
I’m just a little taken back by the entire process. I think that there should be black out days for calls like this and the 23rd of December should definitely be one of those days! I don’t know about you but the last thing I want to hear right now are product / service pitches. Anyways, I hope everyone has a great Christmas and hopefully I don’t receive anymore calls of this nature until 2012!